We want you to enjoy your place and your space. We want you to feel secure and comfortable by ensuring each of our staff is trustworthy and reliable.
We know your house is a private and intimate place, so we treat it respectfully. And most of all, we understand that it is not just a house, but your HOME.
Our company was not established as a result of lengthy discussions about an investment plan or market analyses. We are a company that has been created by life. The outstanding quality of our services and the resulting customer satisfaction shifted our business from a one-person company to a team of skilful and motivated employees. Our mission is to help people of all ages to fulfil their dreams and achieve their goals. Many of our cleaners/housekeepers live their dream of travelling and furthering their education in Australia. Our employees are full of passion and are not afraid of hard work. Their punctuality and reliability are a huge part of our success.
Ecology is an important aspect of our company. We have been looking into various ways how to create a safe environment for both our clients as well as for our employees. We have tested multiple eco-friendly products available on the market. However, none of them meets our standards. After many tests, we are proud to announce that we will soon produce our multipurpose sprays to ensure your furniture, bedside tables, kitchen, bathrooms and floors are cleaned with an entirely eco-friendly, non-chemical and non-toxic solution. Our products are not only not harmful to the environment but also work exceptionally well. Our sprays are infused with essential oils, which have strong antibacterial and antiseptic properties (tea tree oil, lavender oil and eucalyptus oil). We are constantly working on and improving other products to create a fully ecological company.
We ensure customer satisfaction by helping our clients choose the best matching service from our selection. We are here to provide any assistance you might need. Our clients value our exceptional understanding and openness. We try to gather as much information about our customers’ needs as possible, so we can design the service that meets or exceeds their expectations. It is very important for us to build a good relationship with our clients. In the end, we often maintain close, long-term collaborations.
Let us introduce you to our team, which is dedicated to managing all aspects of our business. We are here to help and assist you in every way you need.
Founder
Martyna has been working in the cleaning industry since 2014. She started her business as a sole trader but was able to expand the business swiftly due to a high level of customer satisfaction. She and her team have gained a reputation for quality among the most demanding clients, such as world-famous artists from all over the world, who appreciate her organisation skills, reliability and privacy.
Our Customer Service Managers take care of customer satisfaction by providing any assistance you might need. Our clients value their exceptional understanding, openness and problem-solving skills.
Finance Manager
Alla is a our Finance Manager. She provides assistance to all clients with any questions regarding invoices and payments.
Team Leader and Quality Manager
Our team includes a Quality Manager who supervises the quality of our services. As a result of his work, our clients enjoy consistently high quality services.
Do you have an eye for detail and want to join our team of cleaners and housekeepers? We would like to hear from you! Please email us at careers@neatandnifty.com.au, and we will update you on available positions.
